Privacy Policy
At SDR Cyprus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are dedicated to maintaining the highest standards of data protection in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Last Updated: May 20, 2025
Our Data Protection Commitment
We believe that your personal data belongs to you, and you should have full control over how it's collected, used, and shared. Our commitment extends beyond legal compliance to encompass ethical data handling practices that respect your privacy rights and maintain your trust.
Security First
Advanced encryption and security measures
Transparency
Clear communication about data practices
Control
You decide how your data is used
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you interact with our services:
- Contact Information: Name, business contact details, job title, and company information when you fill out contact forms or request consultations
- Business Information: Company size, revenue range, industry, and business challenges when requesting services
- Communication Data: Messages, feedback, and correspondence when you contact us through various channels
Technical Information We Automatically Collect
When you visit our website, we automatically collect certain technical information:
- Device Information: IP address, browser type and version, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, referral sources, search terms used
- Performance Data: Page load times, error reports, and technical performance metrics
Service-Related Information
When you engage our services, we may collect additional information:
- Business Analytics: Sales data, lead information, and performance metrics relevant to our services
- Project Information: Scope requirements, objectives, and progress data for service delivery
- Financial Information: Billing information and payment data (processed securely through third-party providers)
How We Use Your Information
Service Delivery
- • Provide and maintain our SDR services
- • Process and respond to your inquiries
- • Deliver customized business solutions
- • Manage client relationships and projects
Communication
- • Send important service updates
- • Respond to customer support requests
- • Share relevant business insights (with consent)
- • Provide technical support and assistance
Improvement & Analytics
- • Analyze website performance and usage
- • Improve our services and user experience
- • Conduct research and development
- • Optimize our business processes
Legal & Security
- • Comply with legal obligations
- • Protect against fraud and security threats
- • Enforce our terms and conditions
- • Resolve disputes and legal matters
Data Protection & Security
Our Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Advanced firewall protection
- • Regular security audits and monitoring
- • Secure data storage with encryption at rest
Operational Safeguards
- • Access control and employee training
- • Regular backup and disaster recovery
- • Incident response procedures
- • Third-party security assessments
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Right to Access
Request a copy of the personal information we hold about you, including details about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure
Request deletion of your personal information in certain circumstances, such as when it's no longer needed.
Right to Data Portability
Receive your personal information in a structured, machine-readable format and transfer it to another service provider.
Right to Object
Object to processing of your personal information for direct marketing or other purposes based on legitimate interests.
Exercise Your Rights
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days as required by GDPR.
Contact Us About Your RightsUpdates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will provide notice through our website or by other appropriate means.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and respect your privacy rights.
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy or our privacy practices, please don't hesitate to contact us. We're here to help and ensure your privacy rights are protected.
Contact Our Privacy Team